Cancellation and Termination Policy

Cancellation

CLIENT agrees that it is CLIENT responsibility to notify TUTOR of cancellation 48 hours in advance of each session. If CLIENT fails to cancel within the designated time span (48 hours), then CLIENT will forfeit a session purchased. CLIENT agrees that it is CLIENT responsibility to be on time for each session. If CLIENT fails to be on time, then CLIENT will forfeit the time lost due and the session will end at the regularly scheduled time. CLIENT agrees that it is CLIENT responsibility to stay for the duration of each session. If CLIENT needs to terminate session early, then CLIENT will forfeit the time lost due to early termination.

TUTOR agrees that it is TUTOR responsibility to notify CLIENT of cancellation 24 hours in advance of each scheduled session. If TUTOR fails to cancel within the designated time span, CLIENT will be owed a makeup session.

Termination

All hours purchased are valid for an entire calendar year (365 days) and will forfeit on the 366th day. CLIENT may communicate with TUTOR if they need hours to stay active beyond a calendar year.

All sales are final. CLIENT may terminate this contract at any time. Fees are non-refundable.